On average, people spend around 10 years of their lives waiting in line. Customers expect a hold time before they can eat their food; it’s part of the dining experience. Unfortunately, the longer they wait, the higher the likelihood of guest atrophy, which can decrease your sales. While there are …
Not Just a Millennial Thing: The History of Brunch
Brunch isn’t just a millennial movement, even though they’re one of the target demographics. “Brunch culture” is trendy in larger cities like New York and Chicago; and smaller college towns. Brunch isn’t a new concept, per se, but the ideas of combining alcohol and breakfast foods are relatively …
Termes techniques de la restauration pour les nuls
In the United States, 10% of the population is employed by the restaurant industry, meaning that you have at least a one in ten chance of knowing someone who works in a restaurant every year. Those odds go up when you consider people who have worked in a restaurant at some point, meaning that you or …
Restaurant Case Study: How Boston Pizza Leveraged QSR Technology
An institution in Canada, Boston Pizza launched in the mid-60s with a traditional restaurant setup: pen and paper tickets to collect and send orders from the front to the back and vice versa. Twelve years ago, Cavin Green, Vice President of Business Technology & Systems at Boston Pizza …
Comment gérer les conflits entre employés dans votre restaurant ?
Whether in good or bad times, the potential for personality crashes is always a possibility. The Bureau of Labor and statistics reported a 78.6% turnover rate in the accommodation and food services industry in 2019, with ⅔ of the restaurant industry laid off in 2020 due to the coronavirus pandemic. …
Promotions d'Halloween dans les restaurants : Le guide QSR
Le sentez-vous dans l'air ? Les soirées sont un peu plus fraîches. Le feuillage s'estompe pour laisser place à une palette plus chaude et on jurerait entendre le vent hurler dans les arbres la plupart des nuits... ou bien s'agit-il des cris des enfants disparus ? C'est Halloween ! Pour les enfants comme pour les adultes, cette saison ...