QSR Automations Partners with Dave’s Hot Chicken

Partnership to Integrate Advanced Kitchen Technology Across Fast-Growing Restaurant Chain

LOUISVILLE, Ky, August 21, 2024 — Today,  QSR Automations, a global leader in kitchen automation and guest management services, announced its strategic partnership with Dave’s Hot Chicken. Since its start, Dave’s Hot Chicken has gone from scrappy, late-night pop-up to one of the fastest-growing restaurant chains in the nation. The collaboration will see Dave’s Hot Chicken implement QSR Automations’ ConnectSmart Kitchen® across its rapidly expanding portfolio.

Following 100% sales growth in 2023, Dave’s Hot Chicken is on track to reach 275 open units by the end of 2024, with plans for 1,000 new locations in development globally. QSR Automations’ technology will play a crucial role in maintaining brand consistency, increasing productivity, enhancing food quality and improving guest experience as Dave’s Hot Chicken continues its explosive growth.

“Partnering with Dave’s Hot Chicken during this exciting phase of their expansion gives us an incredible opportunity to demonstrate the full capabilities of our ConnectSmart Kitchen solutions,” said Angela Leet, Chief Executive Officer of QSR Automations. “Our technology is specifically engineered to support fast-growing chains like Dave’s Hot Chicken in preserving their high standards of quality and service while scaling swiftly. We are confident that our innovation will play a pivotal role in their ongoing success.”

The implementation of ConnectSmart Kitchen will also support Dave’s Hot Chicken in streamlining operations with delivery service partners, a critical component in today’s restaurant landscape.

Leon Davoyan, Chief Technology Officer at Dave’s Hot Chicken, commented on the partnership: “As we continue our ambitious growth trajectory, we must have the right technology in place to support our operations. QSR Automations offers the scalability and reliability we need to maintain our brand’s high standards across hundreds of locations. This partnership will be instrumental in helping us achieve our expansion goals while ensuring consistent, high-quality experiences for our guests.”

This partnership marks a significant step forward for both companies, combining QSR Automations’ cutting-edge technology with Dave’s Hot Chicken’s commitment to excellence. As the restaurant industry continues to evolve, the collaboration between these two industry leaders is set to redefine operational efficiency and customer satisfaction on a global scale.

 

About QSR Automations
QSR Automations,headquartered in Louisville, KY with offices in the United Kingdom, is a global industry leader in kitchen automation and guest management services. Since 1996, restaurant operators have turned to the brand’s signature platform, ConnectSmart®, for customized solutions to improve the guest experience and drive operational excellence. Used in 21 of the nation’s top 25 casual dining chains, ConnectSmart® leverages data to create customized solutions that make calmer kitchens, simpler workflows, and happier guests.
We didn’t just pioneer restaurant technology. We perfected it.

About Dave’s Hot Chicken
In a modern-day American dream story, three childhood friends, Chef Dave Kopushyan, Arman Oganesyan and Tommy Rubenyan, scraped together $900 to launch Dave’s Hot Chicken in a parking lot, portable fryers and folding tables in tow, in 2017. Dave’s Hot Chicken quickly took off, opening an East Hollywood brick-and-mortar restaurant shortly after, with support from Tommy’s brother, Gary. In 2019, the team struck a deal with Wetzel’s Pretzels co-founder and former CEO, Bill Phelps, to begin franchising the Dave’s Hot Chicken concept, with Billboard’s Artist of the Decade, Drake, investing in the brand as well. The company has sold the rights to more than 700 franchise locations in the U.S., Middle East and Canada and will open 90-plus locations this year. Harkening back to an Eater LA blog that helped propel early interest in the brand, the company’s mission is to “blow their minds.”